Susan has worked in the computer industry for 20+ years. She is a Microsoft Office 2016 Specialist Master – Microsoft’s highest possible certification. She has applied her skills to actual work tasks for clients with many types of projects and teams and over a wide range of industries. Susan oversees the training staff and works on special assignments in office productivity, workflow considerations, and power user staff training. Susan is an experienced systems engineer (mechanical, electrical, reliability, and controls). She is analytical, a continuous learner, fascinated by historic context, innovative, and an excellent writer and speaker. She is ready to analyze your opportunities and apply skills and knowledge to create custom solutions.
Owner and Founder
Susan is particularly interested in how computer usage has evolved and how people across generations use and interact with technology.
The Boeing Company
ODETICS, Inc.Reliability Engineer Control Systems Engineer
Master of BUSINESS ADMINISTRATION
Peter F. Drucker and Masatoshi Ito Graduate School of ManagementClaremont Graduate University
MASTERS – ELECTRICAL ENGINEERING
Georgia Institute of Technology
BACHELOR OF SCIENCE – MECHANICAL ENGINEERINGStanford University
REGISTERED PROFESSIONAL ENGINEERMechanical Engineering State of California
MICROSOFT OFFICE SPECIALIST
Office Excel 2016
Office Excel Expert 2016
Office Word Expert 2016
Office Access 2016
Office PowerPoint 2016
Office Outlook 2016
Christi has over 20+ years of computer experience ranging from software support, accounting, and running her own small business to her current passion of digital photography. She worked for Trident Data Systems as a software support engineer and for Miller Brooks Environmental as a project accountant. She has been involved in numerous non-profit boards utilizing her math and small business skills to further the missions of the group. She holds a Bachelor of Science degree in Operations Research from the University of California at Santa Barbara. She is our resident graphics editing software and file organization expert.
Trainer and Consultant
Sumerlyn Haynes has over 12 years of experience in the field of IT with a Bachelor of Science degree in Computer and Information Sciences from Cleveland State University. She has worked extensively with Microsoft Office Suite and has provided training and documentation to all ages. She has worked in industry over the past 10+ years in various technical roles for Optomi, Vita-Mix Corporation, and Hyland Software.
Trainer and Developer
Sumerlyn enjoys helping others learn and grow in their knowledge of computers and how they can be beneficial to their life.
Geovanna Rodriguez is an experienced information specialist who has served her community in various roles. She provides computer instruction and assists with adult literacy at the Glendale Library and has also served Glendale Community College. Geovanna has a Bachelor of Arts degree in Sociology from Cal State University Northridge.
Online Information Specialist
Geovanna can fluently speak, read, and write in Spanish.
Melissa Owens grew up in Long Beach, CA. She is currently a law student at the University of San Francisco, with her permanent residence in Long Beach, CA. She received a Bachelor of Arts degree from the University of Southern California in 2017. While at USC, she was involved with inner-city tutoring with the Joint Education Program and was in the Society of Women Engineers.
Smartphone Trainer and Technologist
Melissa enjoys working with technology users of all ages and is extremely patient with our smartphone clients.Melissa@BoltComputerTraining.com
Christina is currently pursuing a PsyD in Clinical Psychology at the Chicago School of Professional Psychology. Christina has a Bachelor of Arts degree from CSULB in Psychology and master’s degree in Social Work from CSUDH. She has over 10 years of experience working in healthcare and retail technology industries. Christina has provided services to seniors in numerous capacities and has significant computer training experience.
Social Worker and Technologist
Christina worked at Best Buy as a sales consultant for both computers and cell phones and enjoys keeping up with the latest technology.